Yinke Hard Case for Sony WH-CH520/510/ JBL Tune 510BT Headphone, Travel Protective Cover Storage Bag

Product Information

NOTE: For how to enter the pairing mode onyour Bluetooth device, refer to the manual supplied with your product. You can usually find everything you need to know about Bluetooth and your product in its manual. To find your online manual, follow these steps:

Some devices (e.g. the WH-1000XM4 headphones) can simultaneously connect to two Bluetooth devices. This is called a ‘multipoint connection’. For more information, visit the article: Connect the WH-1000XM4 headphones to two devices (multipoint connection). Bluetooth pairing will occur, or the Bluetooth connection will be activated if you’ve previously paired the devices. Although uncommon, it’s possible that two devices are successfully paired, but refuse to connect. If you’re sure this is not caused by a low battery level or a mismatch of Bluetooth profiles, delete the pairing information and pair the devices again to solve this glitch. You can delete ( Forget / Remove device) Bluetooth pairing information in your phone’s or computer’s Bluetooth menu. The Bluetooth profile of a device determines what Bluetooth devices it can communicate with and how this communication is done. Take these two examples:I can’t pair devices: make sure the Bluetooth profiles of your devices match What is a Bluetooth profile? NOTE: If you Forget a device, it will no longer appear under ' Previously connected devices'. You'll have to tap ' Pair new device' to pair it again. Also, there’s a limit to how many Bluetooth devices you can pair. Most smartphones can save Bluetooth pairing information for up to eight devices. That limit means your phone will delete the oldest pairing information if you try to pair a ninth device.

Turning Bluetooth OFF and ON again is especially useful when the device you want to connect to doesn't appear in the Bluetooth menu list. Turning Bluetooth OFF and ON again refreshes the list. This tip applies to smartphones, computers and TVs. Type your search word (e.g. ‘Bluetooth pairing’) in the search bar in the top left-hand corner, as shown in the screenshot below. NOTE: This process can take up to 15minutes. Do not turn off or restart your computer during this process. Many new Bluetooth devices (e.g. wireless headphones) automatically go into pairing mode the first time you turn them ON. Your device becomes discoverable on its own. At this point, your device doesn’t have any pairing information saved. However, when you pair a second device, you must manually activate pairing mode. Your device won’t enter pairing mode automatically, unlike the first time. If your Xperia is currently connected to a Bluetooth device, the connected device will appear under ' Available Media Devices', as shown in the screenshot below.However, according to your headphones / speakers setup, you might not hear sound coming from the headphones/ speakersyet. If that's the case, go through the following additional steps below to set them as the default speakers. I'm struggling to connect two Bluetooth devices for the first time or pair a second device. Linking two devices for the first time is called Bluetooth Pairing and is often activated automatically when you're using your product for the first time. We refer to pairing to a subsequent device as 'second-time pairing'. Please continue reading the article below.

For more information, visit the article: What’s the easiest way to pair my Bluetooth headphones with an Android phone? Tap on the gear icon next to the device you wish to Disconnect or Remove (forget its pairing information). Use the index on the left to navigate the Help Guide or select the search result which answers your question on the right.

The 7-second rule 

Alternatively, search for 'Bluetooth' using the search tool located in the taskbar, as shown in the screenshot below. With many Sony Bluetooth devices, activating pairing mode is done by pressing and holding the pairing/power button on your device for about 7 seconds. You will often hear an audio cue or see a blue flashing LED to inform you that your device has entered pairing mode. Your device will remain in pairing mode for a few minutes and will turn itself off if the pairing procedure isn't successful. Once the computer detects the device, it will then automatically proceed to installing the driver, after which the device will be added to the computer's list of devices. If you have paired your Bluetooth device with different devices before, your device may have automatically connected to another device without you knowing it. Make sure you disable that connection before attempting a new one.

Bluetooth pairing is similar. When two Bluetooth devices are pairing, they exchange information. They establish a connection and recognise each other in the future without any introduction - unless one device forgets the other one or vice versa. Some TVs support Bluetooth remotes, but not Bluetooth headphones. The headphones need a different Bluetooth profile than the remote control. If there is still no audio, try pairing the headset or speakerto another computer or to a cellular phone that has Bluetooth audio streaming capabilities and supports the Advanced Audio Distribution Profile (A2DP). NOTE: For how to enter the pairing mode onyour Bluetooth device, refer to the manual supplied with the product. After the computer has loaded the device and the drivers for the headphones, you should see that the device has been connected successfully.The Bluetooth device you’re trying to connect to may not show up in the Bluetooth list if it’s already connected with a different device (e.g. a relative's phone might already be connected to your speaker or headphones without you noticing). You need to disable that connection first. There are transmitting and receiving Bluetooth devices. Your phone can send music to a speaker, but not the other way around. Hold it close to the NFC logo (e.g. left headphone cup on WH-1000XM4). You don't even have to power on your headphones. They will turn on automatically.