Some customers have agreed a contract with their broker known as a Do-it-for-you service. If you’ve chosen this option, your broker will switch you to a new contract when your current one is due to be renewed. Do nothing and move onto our Variable Price Plan See all our locations in the UK and Republic of Ireland" (PDF). Centrica. 29 June 2015. Archived from the original (PDF) on 1 March 2016 . Retrieved 18 February 2016. 3. British Gas Head office, The Causeway, Staines Your annual services may be more than 12 months apart. Can I speak to someone if I have a question about buying HomeCare?

Sign in to your account and access a range of features. Access your account Frequently asked questions Can I control my account online? BG pays compensation for mis-sold contracts". Britain News.Net. Archived from the original on 14 July 2014 . Retrieved 5 July 2014.The tables above show more details regarding the fuel mix for British Gas Business products from April 2020 to March 2021. What is the British Gas Business cancellation policy?

In 2020 British Gas announced they would be introducing an all electric fleet of vans, with all diesel vehicles to be replaced by 2025. The company are currently replacing diesel vehicles with the Vauxhall Vivaro-e. The good news for the environmentally-conscious consumer is that the largest chunk of British Gas Lite's fuel mix comes from renewable sources. However, at present British Gas Lite doesn't offer its own 100% clean energy tariff. There was, however, more confusion when it came to smart meters, with some customers sending photos of their malfunctioning meters with no response. Others reported that they were still waiting on their smart meter six months after signing up with the supplier, relying on 'exaggerated' estimated bills in the meantime. By phone – Business energy customers can call 0330 818 4736. Lines are open 8am to 6pm from Monday to Friday.

British Gas Lite FAQs

British Gas is the worst firm to be moved to if your energy firm goes bust, MSE survey of 12,000 people shows" . Retrieved 7 May 2023. Core, Kevin (16 November 2012), "Commissioner names firms over 'nuisance' marketing calls", BBC News , retrieved 8 February 2013 Your broker (if you have one) may be able to assess your needs and help you choose the right product for your business.

The Gas Sales and Gas Trading and Services and Retail businesses, together with the gas production business of the North and South Morecambe gas fields, were transferred to Centrica, which continues to own and operate the British Gas retail brand. [17] British Gas Business offers 100% renewable electricity to customers. This is certified by The Carbon Trust. British Gas are very efficient when they want me to pay for my 'Home Care' but when you want to get them to carry out what you are paying them for it's a different matter. In both cases, it's important to have some information ready when making your complaint. British Gas Lite will need the following information to register your complaint: In the beginning of the 1900s, the gas market in the United Kingdom was mainly run by county councils and small private firms. At this time the use of a flammable gas (often known as " town gas") piped to houses as a fuel was still being marketed to consumers, by such means as the National Gas Congress and Exhibition in 1913. The gas used in the 19th and early 20th centuries was coal gas, but in the period of 1967–77, British domestic coal gas supplies were replaced by natural gas.The twelve gas boards were: Eastern, East Midlands, Northern, North Eastern, North Thames, North West, Scottish, Southern, South Eastern, South West, Wales, and West Midlands. Each area board was divided into geographical groups or divisions which were often further divided into smaller districts. These boards simply became known as the "gas board", a term still sometimes used when referring to British Gas. [ citation needed] In the beginning of the 1970s, the gas industry was again restructured after the Gas Act 1972 was passed. The act merged all the area boards, created the British Gas Corporation and abolished the Gas Council. [16] Electrical emergency or power cut: 105 (free to call from most landline and mobile numbers, lines open 24/7) To make things simple, British Gas Lite has only one fixed-price plan, for a set duration of one to five years, which is billed every month by Direct Debit. British Gas Lite Fixed Price Energy Plan Once you’ve got smart meters, you’ll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. If that’s the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. Your new supplier will be able to let you know. Do I have to pay to get smart meters?

Half-hourly meters – If your business has a high electricity demand, a half-hourly meter can help tailor pricing based on your energy usage and on the opening times of your business. This type of meter also sends automatic readings to your supplier for accurate billing. She then started spouting, would I prefer having my boiler serviced over an old person having to go into hospital because their boiler had failed...! (where did that one come from). a b "Gas, Light and Coke Company". Archives in the M25 area. AIM25. Archived from the original on 21 January 2016 . Retrieved 24 August 2012.British Gas Lite was founded in 2018 to provide energy to small businesses in England, Scotland, and Wales. They are also owned by Centrica Plc, which also owns the more well-known company British Gas. Business owners that are struggling with debt are encouraged to get in touch with Business Debtline, a charity that provides free, impartial and confidential debt advice to small business owners and the self-employed. Fuel Mix If you're not happy with the British Gas Lite response in step one, you can ask for your complaint to be escalated to a manager. British Gas Lite managers have the authority to make management level decisions to resolve your complaint. Ambrose, Jillian (14 April 2021). "Hundreds of British Gas engineers to lose jobs in 'fire and rehire' scheme". The Guardian . Retrieved 16 April 2021.